Return Policy

At BoatOutfitters.com, we pride ourselves on our reasonable and customer-centric return policy. We understand that sometimes a product just is not what you were expecting or simply will not work for your application. If for any reason you are not completely satisfied with a product, return it within 30 days for a no hassle exchange or return.

Return Requirements:

  • Items must be in brand new, mint condition.
  • Returned products must be in original packaging with all packaging materials.
  • Returns are not accepted on any special order items, built to order items, or cut lengths of material.
  • Shipping and handling fees, if applicable, are non refundable.
  • Return shipping is prepaid by customer unless item arrives incorrect, damaged or otherwise incorrect due to our error.
  • Returned items must be received by Boat Outfitters within 14 days of receiving notification of your intent to return.
  • You must follow the below return process and receive an RMA number in order to receive credit for a return.

Return Process:

  1. Please Confirm your item is returnable. 
    (Tuff Coat Paints and Primers, built to order items, or cut to length material is not returnable unless defective or incorrect).
    Note: Because of our size and color variety, nearly all of our storage units are built to order and not returnable unless built incorrectly.
  2. Fill out the "Return Authorization Form" below to receive approval, an RMA number and a Shipping Label.
  3. Please ship the merchandise in it's original packaging from your nearest post office or UPS store using the supplied shipping label.
  4. You will receive your refund within 5 business days of receipt of returned merchandise.
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